Reputational Crisis Event Protection
Protecting your reputation and your business
AXA XL鈥檚 Reputational crisis event policy provides a complete prevention, response and recovery service to protect your reputation and your business. We鈥檒l work with you as a partner from day one of your cover to help you prevent incidents, identifying where threats may come from, and how to reduce risks to your reputation. A senseless act or well-intentioned mistake by an employee or contractor can change customer and stakeholder perceptions. Trust in your brand, customer loyalty, investor confidence will be seriously damaged in a matter of minutes and increased emphasis on Environmental, Social and Governance (ESG) practices has given companies even greater reputation management focus. If an incident happens, our world-leading crisis response partners will help you respond and recover quickly. They鈥檒l be at your side, managing a fast-moving situation, providing expert strategic, legal and PR consultancy to help you restore trust and minimise the damage to your business.
Protecting your ESG risks
ESG is inextricably linked to reputation. ESG policies are effectively pledges to act in certain ways, to uphold certain standards of corporate behaviour and best practice, for the good of the environment and society. And this extends to supply chains too. Greater policy transparency means that stakeholders can easily access information about a huge range of matters, such as supply chain labour issues or company/supply chain single-use plastic wastage, for example. Getting this wrong can have major consequences for brands. Reputation risk management must, therefore, be viewed through an ESG lens 鈥� from the outset.
Our Reputational Crisis Event cover helps to protect your ESG reputation. We鈥檒l work with you as a partner from day one of your cover to help you prevent incidents, identifying where ESG threats may come from, and how to reduce your ESG related risks.
Coverage
Prevent & Prepare:
- Our baseline reputational analysis report will identify current sentiment, key influencers and risks, as well as possible risk mitigation.
- A preparedness check-up and continuous monitoring of your reputation enables you to get ahead of potential events before they escalate and an introductory phone call or meeting with a senior crisis management consultant ensures that, should the worst happen, you are ready to take the right steps.
Respond & Recover:
- In the event of a Reputational Crisis Event we will pay the cost of bespoke crisis response and support services unique to your business.
Benefits and Services
- A 24/7 crisis response hotline
- Expert crisis response and support services provided by S-RM with a dedicated single point of contact for all crisis situations
- Leading-edge analytics to assess and monitor potential threats
- Bespoke cover to fit your individual business needs
- A range of optional services:
- Team of experienced Crisis Management & Special Risks underwriters
- Global underwriting capability
Client Profiles
Target sectors:
- Hospitality
- Retail
- Food & Beverage
- Technology / Telecoms
- Healthcare / Pharma
- Media
- Professional Services
