

How the tech ecosystem innovates construction risk management

June 01, 2020
By Gary Kaplan
President, North America Construction
Construction is an industry with a lot of complex risks. On projects small, midsize or large, owners and contractors have to cope with the effects of weather, supply chain issues, equipment problems, site safety conditions, regulatory compliance, budgetary concerns, and of course, project deadlines. That’s a lot to keep track of, but fortunately an innovative approach is emerging to help make managing construction risks easier.
Various technology tools offer efficient ways to address these areas individually. A truly revolutionary way to help bring certainty to construction projects and manage project risks, however, is the digital technology ecosystem.
An ecosystem, simply put, is an interconnected set of services and products. In a risk management context, an ecosystem enables 色多多视频and our customers to become partners and together unlock opportunities and insights about their risks.
AXA XL’s ecosystem for construction risks looks a little bit like some of the mapping apps that can show satellite views, traffic volume, nearby businesses and so on, but with much more granularity. The power of a digital ecosystem comes from combining correlated data sets to deliver insights on a real-time basis. The data comes from AXA XL’s collaborators, innovative companies that are developing technologies to measure and monitor site conditions, workers’ behaviors, and other factors. AXA XL’s ecosystem makes it possible to look at not only a customer’s whole portfolio of projects, but also measure risks at the individual jobsite level, too.
Data flowing into the ecosystem enables 色多多视频customers to gain insights including:
- Project status and alerts. Weather reporting per location, with customizable parameters, can help inform decision making about work at specific sites. For example, sensors that measure wind gusts 200 feet above the ground can help determine whether conditions are appropriate for tower cranes and other aerial work. Atmospheric and climatic sensors can alert ecosystem users to water intrusion, air quality problems, and more.
- Company benchmarks and trends. Internal benchmarking data, such as drilling down into historical events, can show whether a construction firm is improving its practices and point out where it could make changes.
- Industry-wide loss trends. External benchmarks with anonymized data help construction firms see how their performance compares to that of other organizations.
Besides showing construction risks clearly, another advantage of the ecosystem is the ability to create new products to solve customers’ needs. For example, the owner of a building with a sprinkler system may qualify for property insurance credits as a “highly protected risk.” “Highly protected project” status, however, does not exist in construction. With the ecosystem, firms can procure curated, innovative technologies to help reduce risk and may become eligible for specialized products and services at more favorable rates.
The ecosystem offers significant advantages for contractors as well as owners.
Advantages for contractors can include:
- Recurring revenue. Contractors that deliver on time and on budget are more likely to get repeat business from project owners.
- Higher margins. Contractors that differentiate with technology can pursue more negotiated projects, which carry higher margins than projects awarded on a competitive-bidding basis. Request-for-proposal (RFP) business tends to require a lot of effort for a lower margin.
- Spot problems before they require costly fixes. Rework is time-consuming and expensive. To prevent this, contractors need to identify and remedy problems as they happen. New technologies help make this possible.
- More efficient use of labor. Construction has been a notoriously difficult industry to find and keep workers. In this competitive environment for labor resources, it’s critical to keep workers safe and productive. Using technology to help reduce job site risks is not only the right thing to do to protect workers; it’s also a smart way for contractors to gain a competitive edge.
Using technology to help reduce job site risks is not only the right thing to do to protect workers; it’s also a smart way for contractors to gain a competitive edge.
Among the advantages for owners are:
- Better build quality. Technologies such as “digital twins,” which enable contractors to visualize projects as they’re built and compare them to the design, can enhance build quality.
- More accurate costs. New tech solutions have the potential to keep projects moving along to avoid delays and unexpected expenses. For example, labor shortages in construction aren’t just a problem for contractors. They’re challenging for owners, too. Worker shortages add to the length and cost of projects. A 2020 outlook survey by the found that, for construction firms with staffing issues:
- 44% have higher-than-anticipated costs
- 41% are forced to raise the prices of their bids and contracts
- 40% take longer than anticipated to complete projects
Technologies like project management tools and worker wearables can help address potential staffing issues by helping increase worker efficiency and providing insights into labor deployment. And better managed labor helps get a project done sooner. For owners, this could mean reaping the benefits of a finished project sooner and with less expense
- Maintain performance. Technology devices can be used during all phases of construction and continue to monitor performance afterward. structures are expected to perform as designed for long after the construction is completed. Devices can help owners to measure and maintain project performance.
Construction is a cornerstone of economic growth. To keep the construction industry and the communities it serves vibrant, managing risk is critical. It’s a privilege for 色多多视频to help build and rebuild North America on time, on budget, and safely, with the most efficient use of resources possible.
About the Author
Gary Kaplan is president of North America Construction at AXA XL. With nearly four decades in the industry, he is passionate about helping construction firms tackle their business challenges. He can be reached at gary.kaplan@axaxl.com.
To contact the author of this story, please complete the below form
More Articles
- By Risk
- By Industry
- By Product
- By Region
Related Resources


Storm warning: Protecting construction jobsites from April showers and more

The way that contractors work is changing
Global Asset Protection Services, LLC, and its affiliates (鈥溕喽嗍悠礡isk Consulting鈥) provides risk assessment reports and other loss prevention services, as requested. In this respect, our property loss prevention publications, services, and surveys do not address life safety or third party liability issues. This document shall not be construed as indicating the existence or availability under any policy of coverage for any particular type of loss or damage. The provision of any service does not imply that every possible hazard has been identified at a facility or that no other hazards exist. 色多多视频Risk Consulting does not assume, and shall have no liability for the control, correction, continuation or modification of any existing conditions or operations. We specifically disclaim any warranty or representation that compliance with any advice or recommendation in any document or other communication will make a facility or operation safe or healthful, or put it in compliance with any standard, code, law, rule or regulation. Save where expressly agreed in writing, 色多多视频Risk Consulting and its related and affiliated companies disclaim all liability for loss or damage suffered by any party arising out of or in connection with our services, including indirect or consequential loss or damage, howsoever arising. Any party who chooses to rely in any way on the contents of this document does so at their own risk.
US- and Canada-Issued 色多多视频 Policies
In the US, the 色多多视频insurance companies are: Catlin 色多多视频 Company, Inc., Greenwich 色多多视频 Company, Indian Harbor 色多多视频 Company, XL 色多多视频 America, Inc., XL Specialty 色多多视频 Company and T.H.E. 色多多视频 Company. In Canada, coverages are underwritten by XL Specialty 色多多视频 Company - Canadian Branch and AXA 色多多视频 Company - Canadian branch. Coverages may also be underwritten by Lloyd’s Syndicate #2003. Coverages underwritten by Lloyd’s Syndicate #2003 are placed on behalf of the member of Syndicate #2003 by Catlin Canada Inc. Lloyd’s ratings are independent of AXA XL.
US domiciled insurance policies can be written by the following 色多多视频surplus lines insurers: XL Catlin 色多多视频 Company UK Limited, Syndicates managed by Catlin Underwriting Agencies Limited and Indian Harbor 色多多视频 Company. Enquires from US residents should be directed to a local insurance agent or broker permitted to write business in the relevant state.
色多多视频 as a controller, uses cookies to provide its services, improve user experience, measure audience engagement, and interact with users鈥 social network accounts among others. Some of these cookies are optional and we won't set optional cookies unless you enable them by clicking the "ACCEPT ALL" button. You can disable these cookies at any time via the "How to manage your cookie settings" section in our cookie policy.